Kimberly-Clark had launched a very successful product into the smart washroom dispenser business. It was a great proof of market viability but the IoT infrastructure wasn’t built for scale technically or organizationally – limiting their ability to provide a great user experience or evolve functionality with acceptable velocity.
Blackbird did a technology and team history, product management, customers, and business goals assessment through code audits, stakeholder interviews, and research. We worked through an iterative series of detailed technical proposals with the EE, MechE, Design, and Business stakeholders to develop a sound and broadly supported production plan – allowing the product to move forward with prod implementation.
Blackbird developed a roadmap and architecture to put their IoT software infrastructure on a solid foundation, defined the RFP scope and selection criteria used to contract local design, hardware, and software partners.